Refund policy

Right of withdrawal

You have the right to withdraw within fourteen days without specifying Reasons to revoke this contract. The withdrawal period is fourteen days from the day on which you or someone named by you Third party, who is not the carrier, has possession of the last goods have taken or has taken. In order to exercise your right of withdrawal, you must contact us (OneFootball GmbH, Greifswalderstrasse 212, 10404 Berlin, storehelp@onefootball.com) by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) about your decision to withdraw from this contract, to inform. To meet the withdrawal deadline, it is sufficient for you to use the notification of the exercise of the right of withdrawal before the expiry of the submit the withdrawal period.

 

Consequences of cancellation

If you withdraw from this contract, we have you all payments we have received from you, including the Delivery costs (with the exception of the additional costs that result from it reveal that you are using a different method of delivery than ours offered, cheapest standard delivery), immediately and to be repaid at the latest within fourteen days from the day on which we have received the notification of your revocation of this contract is. For this repayment we use the same means of payment that you used in the original transaction, unless something else was expressly agreed with you; in no case you will be charged fees for this repayment. We can refuse repayment until we have received the goods back or until you have provided evidence that you have received the goods whichever is earlier. you have the goods immediately and in any case no later than within fourteen days from the day on which you inform us about the revocation of this Inform the contract, send it back to us or hand it over. The deadline is met if you return the goods before the period of fourteen Days. You need to cover the direct costs of returning the items. You only have to pay for any loss in value of the goods arise when this depreciation is due to an examination of the The nature, properties and functionality of the goods are not necessary handling of them is due.

- End of revocation -

 

Note: Excluded from the right of withdrawal in accordance with § 312g Paragraph 2 BGB are such goods from the right of withdrawal for distance contracts excluded that are not prefabricated and for their manufacture an individual selection or determination by the consumer is relevant or which is clearly tailored to the personal needs of the consumer-tailored (e.g. jerseys with individual print), audio or video recordings or computer software in one sealed package if the seal is removed after delivery as well as deliveries of newspapers, magazines or magazines with the exception of subscription contracts.

 

Withdrawal form

To exercise your right of cancellation in accordance with the cancellation policy you can use the following sample withdrawal form. you are not obliged to use the model withdrawal form. To: OneFootball GmbH, Greifswalder Strasse 212, 10405 Berlin I / we (*) hereby revoke the contract concluded by me / us (*) about the purchase of the following goods (*) _________________________________________________________________ / the Provision of the following service (*) _________________________________________________________________ ordered on (*) / received on (*): _________________ / ___________________ Name of consumer (s): _____________________________________ Address of the consumer (s): __________________________________________________________________________ Signature of the consumer (s) (only when notified on paper) ______________________________________________________ Date: ______________________ (*) = delete inapplicable